- Manage Call Center Team and Creating Impressive Service and Good Experience for customers
- Provide a full range of management process with effective leadership to ensure that operation run smoothly and reach the target.
- Monitor, evaluate and analyze team performance (according to KPIs) together with customer feedback to come up with an improvement plan.
- Develop and maintain an in-depth understanding of all products.
- Troubleshoot ad creative issues with tracking, implementation and reporting
For any candidates who are interested in applying a job, please submit CV in word or PDF format (.doc, .pdf)